Terms and Conditions

Terms and Conditions

Terms and Conditions

Welcome to Drew Digitals! Please read our Terms and Conditions carefully before using our services. By placing an order with us, you agree to these terms. If you do not agree to these terms, please refrain from using our website or services.

1. Order Process

  • All orders are processed through Cash on Delivery (COD) only. We do not accept any online payments.
  • When you place an order, we will send you a confirmation email or SMS with your order details and estimated delivery time.
  • By placing an order, you are agreeing to pay the total order amount upon delivery.

2. Pricing and Payment

  • All prices are displayed in your local currency and include taxes where applicable.
  • Payment will be collected upon delivery of the product, and only cash is accepted as a payment method. Please ensure that the exact amount is available, as our delivery team may not carry change.
  • We reserve the right to update prices, promotions, or product availability at any time without prior notice.

3. Delivery and Shipping

  • We aim to deliver your order within the time frame provided at the time of purchase. However, delivery times may vary depending on your location and other circumstances.
  • We currently offer Cash on Delivery (COD) as the only payment option, and the order will only be processed and dispatched once your details have been confirmed.
  • The delivery charges, if any, will be clearly mentioned during checkout before confirming the order.

4. Customer Responsibility

  • It is your responsibility to provide accurate and complete delivery information (name, address, contact number) at the time of placing an order. Incorrect or incomplete information may result in delayed or unsuccessful delivery.
  • If the recipient is unavailable at the time of delivery, our delivery team will attempt to contact you to reschedule the delivery. If delivery fails after multiple attempts, your order may be canceled.

5. Cancellations and Returns

  • You can cancel your order before it is shipped. Once the product has been dispatched, cancellations are no longer possible.
  • Returns are only accepted for damaged or defective products. If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a return or replacement, subject to the availability of stock.

6. Privacy and Data Protection

  • We value your privacy and ensure that your personal information is kept secure. Please refer to our Privacy Policy for details on how we collect and use your data.
  • We do not store or process payment information, as all transactions are handled by the customer at the time of delivery.

7. Limitations of Liability

  • Drew Digitals is not liable for any loss or damage resulting from delays in delivery, incorrect product details, or any failure on our part to fulfill an order due to unforeseen circumstances.
  • Our liability is limited to the value of the products purchased, excluding any incidental or consequential damages.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Drew Digitals and is protected by copyright and intellectual property laws.
  • You may not use, copy, or distribute any content from our website without prior permission.

9. Changes to Terms and Conditions

  • Drew Digitals reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.
  • We recommend that you review this page periodically to stay informed of any updates.

10. Governing Law

  • These Terms and Conditions are governed by the laws. Any disputes arising from the use of our services will be resolved in accordance with the jurisdiction 

11. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us at: [email protected]